![]() (1) The customer's rights with regard to a defect in the products shall become statute-barred one year after the delivery of the products. § 6 Claims based on defects in the products The customer shall be entitled to exercise a right of retention only insofar as its counterclaim is based on the same contractual relationship. (3) The customer may set off claims only against such counterclaims as have been finally and non-appealably established, are undisputed, or have been recognized by Beethoven-Haus Vertriebs- und Service-GmbH. ![]() This shall be without prejudice to our right to assert greater damage if this is provable and to the customer's right to supply evidence of lesser damage. If the customer is a consumer in the meaning of section 13 of the Civil Code, the rate for interest on late payment shall be 5% above the current base rate under section 247 of the Civil Code. (2) If the customer is in default of payment, we shall be entitled to claim interest on late payment at the rate of 8% above the current base rate of the Deutsche Bundesbank. (1) Unless otherwise stated in the confirmation of order, the purchase price, including shipping and packaging costs, shall be payable within fourteen days after the date of consignment. ![]() Until the complete payment of all claims against the customer that arise at the date when the contract is entered into, including claims with regard to follow-up orders and additional orders, the goods delivered shall remain the property of Beethoven-Haus Vertriebs- und Service-GmbH. (2) Information on the estimated delivery date is non-binding, unless in the individual case we have given the customer a binding promise of a date in writing. Consignments outside Germany will be made in accordance with the procedure agreed separately in the individual case. Within the Federal Republic of Germany, the shipping costs will be based on the current postage rates. The customer shall bear the costs of packing and shipping. (1) We will deliver the products ordered without delay to the address given by the customer in the order. Where appropriate, the customer's attention will be drawn to any discrepancy between the description and the actual nature of the product by means of a separate reference in the confirmation of order. The details on our product line on the website of Beethoven-Haus Vertriebs- und Service-GmbH are non-binding descriptions. (2) We will process orders received from the customer in a reasonable period of time. The contract of sale is entered into only when we confirm the order or the goods ordered are delivered. (1) The customer's order is a binding offer. ![]() Any terms of the customer that conflict with or deviate from our General Terms will not be recognized unless Beethoven-Haus Vertriebs- und Service-GmbH has in the individual case expressly in writing consented to their application. (2) Our General Terms of Business shall apply to the exclusion of all others. In transactions with a consumer in the meaning of section 13 of the German Civil Code, these Terms of Business shall apply in the amended form, taking into account the provisions specially emphasized they contain the information required under section 312c of the Civil Code. (1) These General Terms of Business shall apply to all business relationships between us - Beethoven-Haus Vertriebs- und Service-GmbH - and our customers as amended from time to time, in the version current at the date when the contract is entered into. General terms and conditions of Beethoven-Haus Vertriebs- und Service-GmbH Managing director: Rolf Zeppenfeld, Philipp Klais ![]() Beethoven-Haus Shop (Vertriebs- und Service-GmbH) ![]()
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